Your privacy is important to Fairway Honda. Please
review below and contact us should you have any questions. (referred to as
“SAG” or "we" or "us" in this policy).
The purpose of this policy is to assure you that when you
submit personal information to us we treat it with the utmost respect. Your
personal information is collected, used, disclosed and retained in an effort to
serve you better. This includes use of your personal information to understand
your needs and to offer products and services that meet those needs; respond to
your inquiries; permit ongoing communication between you and Fairway Honda and the providers of the products and services you have purchased from us
or through us. Please read through our Privacy Policy and if you have any
questions please contact us using the information provided in the "Questions?
Concerns?" section of this document.
PERSONAL INFORMATION
Personal information means any information about you except
your name, business title, business address, business email, business email
address, business telephone number or business facsimile number. It also may
not include your home address and home telephone number if they are published
in a telephone, professional or business directory.
WHAT PERSONAL INFORMATION DO WE COLLECT?
When you obtain any products or services from us or with our
assistance, including: a vehicle purchase, lease, finance, repair, maintenance,
parts, rental, automotive detailing, or if you participate in one of our
surveys, contests, or promotions, or submit a form on our website (www.fairwayhonda.com),
or if you test drive one of our vehicles or contact our dealership staff, we
may collect some or all of the following information:
Your name, address and telephone number
Email address and facsimile number
Your vehicle preferences (e.g. preferred car size, type of
vehicle, annual kilometres driven etc.)
Information on your existing vehicle(s) and any trade-in
Details on your vehicle and its parts and service history
Details on your vehicle collision history
Details on your automotive detailing history
Your driver's master number
The license plate number
The name of your insurance company and agent
Your insurance policy number and details about your
insurance coverage
Similar information about other members of your family
Your language preference
IF YOU ARE APPLYING FOR CREDIT FOR YOUR PURCHASE WE MAY
COLLECT:
Your date of birth and the date of birth of your
co-applicant
Your employment information and employment information of
your co-applicant
Your social insurance number and the social insurance number
of your co-applicant
Financial and credit information about you and your
co-applicant (specific information is set out in the application for credit
forms)
The principle amount of your loan, interest and repayment
schedule
Health information if you are applying for life, health,
disability or accident insurance
The amount of any life, health, disability or accident
insurance and details of that insurance
CUSTOMER SURVEYS
Provision of your Social Insurance Number is optional.
Please note however that most Credit Reporting Agencies use the Social
Insurance Number as a unique identifier to ensure proper identification when
conducting credit reviews and preparing credit reports. If you do not wish to provide
your Social Insurance Number, our ability to obtain a timely and accurate
credit report may be affected.
HOW WE MAY USE YOUR PERSONAL INFORMATION?
Your personal information may be used by us as permitted by
law and to provide products and services to you including: to assist with the
service and repair of your vehicle, to arrange appropriate financing or leasing
for your vehicle, to confirm insurance, to obtain a credit report, to obtain a
license or registration for your vehicle, to rent a vehicle, to provide you
with a reminder that your vehicle requires parts, servicing and/or detailing,
to provide you with updates, information and follow up regarding the product or
service you have purchased or products and services we feel may be of interest
to you.
SOMETIMES WE HAVE TO SHARE YOUR PERSONAL INFORMATION WITH
OTHERS
We do not sell your personal information to third parties.
We may share some or all of your personal information with third parties as
permitted by law, and as follows:
to the manufacturer of your vehicle and its related
companies,
the providers of products and services that you have
purchased through us,
parties responsible for updates, follow up and servicing of
the product or service you purchased from us or through us,
credit reporting agencies,
financial and leasing companies,
your insurance agent or company,
insurance adjusters,
companies which provide or insure warranties relating to
your vehicle and government licensing and registration agencies.
Disclosure to third parties shall not exceed your contact
information and vehicle make and model unless necessary for the specific matter
or transaction involved.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
We retain your personal information as long as we believe
that you are still the owner of the vehicle, product or service we provided.
If the information relates to the financing or lease of the
vehicle, we retain personal information relating to the financing or lease
arrangements as long as those arrangements are in place. If the information
relates to service or repair of your vehicle we retain the personal information
for as long as is reasonably necessary to address any issues arising from the
service or repair of the vehicle or as may be required by law. We also retain
your personal information to satisfy any potential legal obligations that may
arise.
THE SECURITY OF YOUR PERSONAL INFORMATION IS IMPORTANT TO US
The security of your personal information is important to
us. We take technical, contractual, administrative, and physical security steps
to protect personal information that you provide to us. We instruct our
employees with access to your personal information that it is to be used only
in adherence with the principles set forth in this policy.
WEBSITE MATTERS
At our website (www.fairwayhonda.com) we collect aggregate
information and statistics from our website regarding unique visitors, length
of time of visit, date of visit, bandwidth used, pages viewed and sites visited
before and after leaving our site. Personally identifiable information is NOT
linked to this information, such as name, address, email and telephone number.
You may submit personal information by completing one of the
Fairway Honda online forms. We have implemented security for our online
forms to protect the personal information that you submit (i.e. SSL
encryption).
Our website contains links to other sites, which are not
operated by Fairway Honda. Please review carefully the privacy
statements and other terms for such sites, which may collect, use and disclose
personal information in accordance with their own privacy policies.
WHAT CAN YOU DO IF YOU WANT TO LIMIT OUR USE OF YOUR
PERSONAL INFORMATION?
Most of the personal information we collect is necessary for
us to provide you with products and services as described in this policy. If
you do not want us to use or disclose your personal information in a particular
way please contact our Privacy Officer as described in the "Question?
Concerns?" Section of this document and we will be pleased to discuss how
we can limit collection, use or disclosure of your personal information.
YOU CAN REQUEST ACCESS TO YOUR PERSONAL INFORMATION
You have a right to access the personal information which we have about you and to request that personal information which you believe to be inaccurate to be corrected. If you wish to access your personal information you should contact our Privacy Officer who will be pleased to assist you.
Our Privacy Policy is subject to amendments which will be
posted on our website.