MESSAGE FROM OUR PRESIDENT & C00 REGARDING COVID-19
March 14, 2020 Halifax Nova Scotia
To our valued customers, employees and friends,
The Steele Auto Group and our entire family of dealerships is committed to protecting the health and wellbeing of our employees, customers and communities today and everyday.
We want you to know that we are monitoring the coronavirus (COVID-19) situation closely and have taken several preventative steps toward ensuring safe and clean facilities.
Our employees are receiving continuous communications regarding preventative measures detailing how to protect against transmission of the virus (including washing hands regularly, implementing hand sanitizer stations, frequent cleaning of high-touch areas, to name a few).
Employees who are not feeling well have been asked to stay home. We have placed restrictions on all work-related travel both Domestic and International as well as a 14-day quarantine on all staff returning from travel outside of Canada.
For our customers we will continue to exercise enhanced cleaning protocols in all our dealerships and collision centres including continuous cleaning of high-touch surfaces in all areas of our dealerships, vehicles in showrooms, service customer vehicles, vehicles being test-driven, and vehicles being delivered.
If at anytime, you feel unsafe or are unable to visit the dealership, we will come to you, just ask. Please contact the dealership directly. If you are not feeling well, we ask that you consider communicating with us using other means - chat, text, phone, email, etc.
We will ensure that we have open channels of communication with our customers throughout this situation, including offering concierge services. These measures will allow us to ensure a safe and healthy environment for everyone. As an additional precaution we've asked our team members to refrain from shaking hands; please accept our salutations as a sign of respect and consideration for your health and safety.
We will continue monitoring the coronavirus (COVID-19) updates, and will respond based on the advice of governments, public health authorities, and medical professionals.
The Steele Auto Group is committed to provide you with the best customer experience in the industry and to be your "Destination of choice for everything Auto".
President and COO